Free, customizable return policy templates for your Shopify store. Choose the policy that best fits your brand and business model. Copy, paste, and customize.
Best for luxury and premium brands. Builds maximum customer trust.
RETURN POLICY Return Window: 60 days from delivery Condition: Items must be in original condition with tags attached Excluded Items: None (all items returnable) Return Shipping: Free return shipping on all orders Restocking Fee: None HOW TO RETURN: 1. Visit [your-store.com/returns] 2. Enter your order number and email 3. Select items to return 4. Print your free return label 5. Drop off at any [carrier] location REFUND TIMELINE: - Refunds processed within 5-7 business days of receiving your return - Original payment method credited - Store credit available instantly (with 10% bonus) EXCHANGES: - Free exchanges for different size or color - Product exchanges available with price adjustment - Exchanges processed within 3-5 business days DEFECTIVE/DAMAGED ITEMS: - Free return shipping for defective items - Expedited replacement sent immediately - Full refund available QUESTIONS? Contact our support team at support@[your-store].com or visit our help center. Last Updated: [Current Date]
[your-store.com] → Your domain[carrier] → USPS, UPS, FedEx, etc.[Current Date] → Today's datesupport@[your-store].com → Your emailThese templates are a great start, but Returndotai automates enforcement, approvals, and the entire return experience.